Ruth Mergi Ketubah Circles Multilayer

Receiving Your Ketubah

Just picture it: You’ve chosen a gorgeous design, personalized the perfect text, approved your proof, and you’re ready to! All that remains is to sit back and wait for your stunning ketubah to arrive at your door.

Sound good? Here’s what you need to know so that your beautiful wedding ketubah arrives not only in perfect condition, but in perfect time for your wedding day.

When to order your ketubah. To check if you have enough time to order, check the product page for your desired ketubah to see the “order by” date. If you need your ketubah on or after that date, you may place your order now!

  • When is the best time to order? Ideally, three or more months before your wedding. Leave even more time for custom or sculptural pieces.

  • How long does it take? Average turnaround is about six weeks from when an order is placed until the ketubah is shipped.

  • Turnaround times depend on our workload, and also depend on how quickly you review and approve your ketubah for print.

  • Turnaround may be a bit longer for Sculptural ketubahs, highly customized orders, and during peak wedding season (March – September).

  • To expedite turnaround, please submit your personalization form just after ordering, and review your ketubah proof promptly upon receipt.

Rush Orders. What if you need your ketubah before the order-by date? If you need your ketubah up to two weeks before the listed order-by date, please place your order immediately. Your order will be subject to a $60 rush surcharge.

  • If you need your ketubah even sooner, please contact us to see if we can accommodate your order. Additional fees may apply.

  • The “order-by” date is updated in real time and is subject to change without notice.

  • Note: Framing not available for rush orders.

Delivery. We strive to ship ketubahs at least 7-14 days before your wedding date. In our experience, these time-frames are sufficient for ketubahs to reach their destinations on time.

If you need your ketubah by a certain date prior to your wedding, please let us know when placing your order.

Shipping. We ship directly from our studio in Takoma Park, Maryland. Most shipments arrive within 2-3 business days. A signature may be required for delivery – please plan accordingly.

Packaging. Ketubahs are shipped flat in our display-ready folios, with archival-grade clear photo corners to hold the ketubah in place. A crystal clear mylar overlay keeps your ketubah perfectly clean and well-protected, while allowing easy access for signing.

  • Sculptural ketubahs are shipped in a flat box, mounted to clear acrylic boards.

  • Framed ketubahs are shipped directly from our framing partner. Otherwise, ketubahs are shipped un-matted and un-framed.


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